Leadership – fosters an environment conducive to achievement, inspires trust and credibility, encourages contributions and development, guides activities and initiatives with utmost care for outstanding outcomes
Innovation – actively identifies novel ways to improve processes or ways of working, seeks creative approaches which may result in transformative, notable change
Customer Service – consistently provides timely, attentive, outstanding customer experiences, displaying concern for needs and continually striving to meet and exceed customer expectations
Integrity – demonstrates a principled dedication to values and beliefs, seeking to reflect ethical standards and do the right thing regardless of the circumstances
Collaboration – solicits diverse perspectives, builds consensus, creates partnerships, shares expertise and knowledge assuring the success of the team
Respect for Diverse Perspectives, Support for Inclusion – takes initiative to assure Tufts is a respectful and equitable community. Demonstrates a commitment to provide everyone at Tufts the best possible experience in the spirit of inclusion for all
David J. Kahle Award Criteria
The David J. Kahle leadership award nominee, individual or team, successfully led an initiative that addressed a need or an area of improvement that significantly transformed the experience of Tufts community members.
Demonstrating the following:
Transformative Client Experience
This is open to every eligible staff level across the University.